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How do I setup my own question templates?

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Created	2008-01-07
Modified	2008-04-03
Views	2257
Author	Kyle Slater

If you are trying to edit questions on an existing listing then click here.

If you would like to create a set of custom questions that are always applied to future listings, you can follow the steps below.

How do I setup my own question templates?

Hover over Feedback and select View/Edit Emails & Questions.

There will be 4 default Showing Types (Showing Agent, Agent Caravan, etc).

To edit the Questions click the green icon with the question mark on it.

All of the questions in the template will be displayed; if you hover your mouse over each individual question you will see the possible answers that are currently on it.

To edit a question click the grey icon on the right under Actions.

To delete a question click the red icon to the right under Actions.

To move a question either up or down on the list click the blue arrow facing the direction you want the question to be moved.

To add a new question click the Add New Question link on the top left.

If you wish to restore the question template to default settings click the icon on the top left corner.

Warning: If you reset the question template to the default setting it cannot be undone!

To get back to the previous page just click 'Back' on the bottom left.

Add/Edit Question Instructions -

First, select what type of question you wish to add...

Enter the question...

Select the viewing options..

Note - You will not be able to change whether your seller can see the question once you have requested feedback unless you delete all responses as instructed in the big note at the top of the page.

Add available answers (if open ended you only need to enter the question)...

Press Save when you are done.

Note: Any changes made will only be applied to FUTURE listings. Changes made to this template will not change the questions in any current listing. To do this, please see the note at the top of this article.

Comments (View All Comments / Add Comment)

How do I edit my feedback email templates? Hover over Feedback and select View/Edit Emails & Questions. There will be 4 default Showing Types (Showing Agent, Agent Caravan, etc)....	How do I request feedback? Tips: If you use the Basic Feedback Request option the Showing Agent template questions will be submitted with the default settings of 3 emails spaced 3 days apart....	My seller/builder has more than one property to sell! What can I do? Our system was designed to be oriented towards residential sales with one seller one home. We do realize that this is cumbersome to builders or sellers with multiple...

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