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How do I edit my feedback email templates?

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Created	2008-01-07
Modified	2008-05-15
Views	2367
Author	Kyle Slater

Hover over Feedback and select View/Edit Emails & Questions.

There will be 4 default Showing Types (Showing Agent, Agent Caravan, etc).

Click on the blue icon with the envelope to edit the feedback emails.

All of your current feedback request email templates will be displayed. The number beside each feedback email represents the order that they go out (example: 1 is the first feedback request sent, 2 is the second, etc).

Click the grey edit icon next to the email you wish to view/edit.

Tip: We recommend viewing/editing your emails in order so they will stay in correct order on this page.

Editing Your Email...

You can change the subject of the email if desired, just please note that the !!!FirstName!!! & !!!Address!!! tags are required if you wish for the system to automatically populate the correct information.

You will be able to edit the text in the editor at the bottom of the page.

On your right the content merge tags are displayed for you to reference when editing your email.

When you are done press Save on the bottom right of the page.

Looking for instructions on how to edit your actual question templates?
Go here - How do I Edit My Question Templates?

Comments (View All Comments / Add Comment)

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