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How do I edit the default emails (welcome, thank you, non response, etc)?

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Created	2008-01-07
Modified	2008-01-22
Views	1687
Author	Kyle Slater

To edit the default emails please follow the instructions below..

Hover over Customization and select Default Emails.

All of the default emails will be listed -

Email Name When is it sent?

Welcome Seller When you first enter your Seller they are automatically sent the Seller Welcome Email.

Appointments Seller When you schedule an appointment through the showing calendar and select that the Seller be sent a notification via email.

Appointments Listing Agent This is the email that is sent to you when you schedule a showing appointment through the showing calendar and select to be sent a notification.

Appointments Showing Agent This is the email that is sent to the showing agent when you schedule a showing appointment through the showing calendar and select to send them a notification.

Listing Activity Complete If you set an activity for one of your listings this is the email that will be sent out once it is completed.

Non Response Should a showing agent fail to respond to your feedback request emails this email will be sent to either you or your seller (depending on your preferences for that particular listing) letting you know that they did not respond.

Feedback Thank You The thank you email is automatically sent to the showing agent once they respond to your feedback request email.

Seller Comment New Listing Comment

On the right of each email there are three buttons...
- Edit
- Preview
- Restore to default settings [NOTE: THIS CANNOT BE UNDONE!!]

Once you have selected to edit the email of your choice..

To change the subject line of the email, simply enter the new name into the Email Subject field.

To change the content/body of the email just enter the desired text into the content field.

NOTE: Do not change the the content in the exclamation tags, the system will automatically populate the correct information once the email is submitted.

Once you are done press Save.

Comments (View All Comments / Add Comment)

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