ShowingSuite Support

Search KnowledgeBase

 

KnowledgeBase

Main > HomeFeedback 2.0 > Basic How-to
Minimize Text   Default    Enlarge Text
 

How do I add my listing into HomeFeedback?


Print
Save to list
E-mail
Comment (0)
Subscribe
Created 2008-01-07
Modified 2009-04-10
Views 3040
Author Kyle Slater
To add your listing to HomeFeedback, click the Add Listings icon when on the View Listings page
–or–
Hover over Listings on the top navigation and select Add Listings
  1. Seller Details: The first section is where you enter your Seller's information; enter your Seller's first name, last name, email address, and assign them their very own username and password to use so they can login to their account and view feedback responses or statistical reports if they choose to.

    Tips for seller details..

    • The username must be unique and cannot contain any special characters.

    • If you receive an error stating that the username exists try adding a number at the end as someone else in our system has already selected that username. Try adding numbers to the end of the username or combine the seller's name with the listing address.

    • If your Seller does not have an email address simply enter yours or a fake one (example: fake@notreal.com)


  2. Property Location, Property Details, and Optional Property Links. Enter the listing information. All required fields are marked with a red asterisk (*).

    If you have a website with the listing information posted on it, or if you have a virtual tour of the property hosted somewhere, you can enter a link to it under Property Links. The link(s) will be available to the showing agent when you request feedback should they need to view it to remember the property.

    We recommend entering as many listing details as possible.

    Tips for lockbox settings..

    • If you use SentriLock lock boxes, simply enter your lock box serial number so showings can automatically be pulled from your SentriLock lock box. Only set the SentriLock field if you use Sentrilock Lockboxes!


    • If you use Supra lock boxes you will need ShowingSync to automatically pull your showings from your lockbox.


  3. Under Seller Commnication you can set the communication preferences for your Seller such as receiving emails when feedback is provided by an agent or whether or not the responses are visible to your Seller when they log into their account.

    Setting What does it do?
    Send Final Notification Select whether or not you want your Seller to receive an email should the Showing Agent fail to respond to your feedback request emails.
    Choose Seller Email Options Select whether you want your Seller to receive an email whenever a Showing Agent responds to a feedback request.
    Seller Account View Choose whether your Sellers can view feedback responses & stat reports from inside their account.
    Allow Seller to Add Showing If you want your Seller to be able to add showings from inside their account select 'Yes'.


  4. Incentive Programs is where you can create your own additional incentive for agents to respond to your feedback request. Example: Every time you respond within 2 days, you will be entered into a drawing to win a dinner for 2 at Red Lobster!

    Press Next to continue.


  5. Upload Images – You can upload up to 8 images to a listing (jpg or gif format only, no bigger than 2 MB each in size). Complete these steps for each photo that you wish to upload:

    1. Click the Browse.. button

    2. Locate the file you want to upload in the dialog box (the file must be on your computer harddrive).

    3. Click the image of your choice and click Open in the dialog box.

    4. Repeat the steps above for each photo you wish to upload for the listing.

    Press Next to continue.


  6. Confirm Questions – On the next screen, you will have the opportunity to confirm that these questions are the ones you want to be asking. You can click "Edit/Add Questions" if you would like to add a question that is specific to this property (for instance a pool or landscaping), you can do so from that screen.

    If these questions are fine, click Finish to save your listing
You will receive a confirmation once your listing has been successfully added.




Comments (View All Comments / Add Comment)

Related Articles
My seller/builder has more than one property to sell! What can I do?
Our system was designed to be oriented towards residential sales with one seller one home. We do realize that this is cumbersome to builders or sellers with multiple...
How do I request feedback?
Tips: If you use the Basic Feedback Request option the Showing Agent template questions will be submitted with the default settings of 3 emails spaced 3 days apart....
How do I add my listing into Showing Suite?
To add your listing to ShowingSuite, click Listings on the top navigation and select Add Listings on the sub-menu. There are 10 steps (not all are required) when...