ShowingSuite Support

Search KnowledgeBase

 

KnowledgeBase

Main > HomeFeedback 2.0 > Basic How-to  
 

Basic How-to


Articles
I am new to HomeFeedback 2.0, what should I do first?
Brand New HomeFeedback 2.0 Users.. Please use these help pages to guide you though the account setup process and to help you understand how to use the program. Note that the b
Last Modified - 2009-04-10 - Similar Articles

How do I customize my Emails (add photo/signature)?
Please remember that these help pages' buttons and text fields in these articles are not active, but are just pictures to show you how to use your account. You cannot click th
Last Modified - 2008-01-07 - Similar Articles

How do I request feedback?
Tips:If you use the Basic Feedback Request option the Showing Agent template questions will be submitted with the default settings of 3 emails spaced 3 days apart. If you want
Last Modified - 2008-04-02 - Similar Articles

How do I add my listing into HomeFeedback?
To add your listing to HomeFeedback, click the Add Listings icon when on the View Listings page –or– Hover over Listings on the top navigation and select Add List
Last Modified - 2009-04-10 - Similar Articles

How can I customize my seller login page?
Hover over Customization and select Seller View. You can upload a header (that will be displayed as long as the Seller is logged in), and a personal image of yourself if you
Last Modified - 2009-03-26 - Similar Articles

I'm having trouble logging into HomeFeedback.com!
Are you having trouble logging in?  HomeFeedback  Users: http://www.homefeedback.com/UI/member/index.php(Please bookmark the page linked above for easy access
Last Modified - 2009-11-30 - Similar Articles

How do I add manual feedback?
If you need to enter feedback without sending an email to the showing agent please use the manual feedback option: Press the green Request Feedback button next to the d
Last Modified - 2009-03-26 - Similar Articles

How do I edit my feedback email templates?
Hover over Feedback and select View/Edit Emails & Questions.There will be 4 default Showing Types (Showing Agent, Agent Caravan, etc). Click on the blue icon with the enve
Last Modified - 2008-05-15 - Similar Articles

How do I setup my own question templates?
If you are trying to edit questions on an existing listing then click here. If you would like to create a set of custom questions that are always applied to future listings,
Last Modified - 2008-04-03 - Similar Articles

How do I send an e-blast (email all agents who have shown a specific property)?
To send an e-blast first click the E-blast icon when on the View Listings page Next, select the individuals you wish to send the e-blast to by selecting which group of contac
Last Modified - 2008-01-07 - Similar Articles

Default settings for feedback emails
You can set your preferences for the default feedback settings including the number of feedback request emails sent, the frequency of the feedback request emails, the default
Last Modified - 2009-07-15 - Similar Articles

How can I get my clients to revisit my site continuously?
Ask your webmaster to put the HomeFeedback seller login on your website by either framing the custom login in your website or adding a link. Then you can instruct your clients
Last Modified - 2009-03-26 - Similar Articles

How do I edit the default emails (welcome, thank you, non response, etc)?
  To edit the default emails please follow the instructions below.. Hover over Customization and select Default Emails. All of the default emails will be listed -
Last Modified - 2008-01-22 - Similar Articles

I just Migrated from Homefeedback 1.0 and have Questions!
Welcome to Homefeedback 2.0! There are a number of new features that are available in this new version on Homefeedback.com. We encourage you to go through this article so we c
Last Modified - 2008-01-07 - Similar Articles

How can I send showing instructions to the showing agent?
Can I send showing instructions to the showing agent?   If you have showing instructions that need to be disclosed to the showing agent you can have them included in t
Last Modified - 2008-04-23 - Similar Articles

How can I upload additional property photos?
Property photos can be added and/or updated at anytime on a listing. Follow the steps below to upload additional photos to a listing – Click the gray Edit button
Last Modified - 2009-03-26 - Similar Articles

How do I schedule a showing through the showing calendar?
* Note: Scheduling an appointment through the calendar will automatically send a feedback request after the showing. You will not need to request feedback if you schedule your
Last Modified - 2008-01-07 - Similar Articles

How do I import my contacts into the system?
How do I import my contacts into the system? Step 1 - To import your contact list, hover over 'Address Book' and select 'Import Contacts'.   Step 2 - Click t
Last Modified - 2008-01-07 - Similar Articles

How To Auto Save your user name and password.
Every user has the option to save their user name and password for HomeFeedback by changing your browser settings.If you are using FireFox follow these instructions:Goto ->
Last Modified - 2008-01-14 - Similar Articles

How do I add, delete, or rearrange the photos for a property?
Property photos can be added, deleted, or rearranged at anytime on a listing. Click the gray Edit button when on the View Listings page. Click the Images tab
Last Modified - 2009-03-26 - Similar Articles

I accidentally deleted one of my listings, how can I retrieve it?
I accidently deleted one of my listings, how can I retrieve it?Click the Search Listings button when on the View Listings page.Enter a portion of the address (or property deta
Last Modified - 2008-01-07 - Similar Articles

How do I edit feedback responses?
How do I edit feedback responses?Click the View Showings icon when on the View Listings page.Select the View Response for this Request icon next to the showing you wish to edi
Last Modified - 2008-01-07 - Similar Articles

What is a showing incentive?
Incentives can be used to motivate the showing agent to respond to your feedback request emails. You can enter a different showing incentive for each property and any incentiv
Last Modified - 2008-01-07 - Similar Articles

How do I print an individual feedback response?
To print out individual feedback responses, please follow the instructions below.. Click the View Showings icon when on the View Listings page. Select the green view feedback
Last Modified - 2008-01-07 - Similar Articles

How can I view the showings entered for a property?
To view all of the showings scheduled on a property you can simply select View Showings from the dropdown menu under Actions and press Go. All of the showings that have bee
Last Modified - 2009-03-23 - Similar Articles

How do I change the status of my listing?
The status of a listing can easily be updated at anytime – Press the gray Edit button for the desired listing. Choose the new listing status from the
Last Modified - 2009-03-26 - Similar Articles

How can I delete property photos?
To delete photos from one of your listings please follow the steps below... Click the gray Edit button when on the View Listings page. Click the Images tab.
Last Modified - 2009-03-26 - Similar Articles

How do I leave comments for my Sellers?
How do I leave comments for my Sellers? Click the Edit Listing icon when on the View Listings page.Select the Comments tab.Click the Add Comments icon/link. Type the comment y
Last Modified - 2008-01-07 - Similar Articles

How do I print out the statistical report for a property?
Click the View Statistical Report icon when on the View Listings page. Click the Print Response link on the page (right next to Response Details) You will then see a printer-
Last Modified - 2008-01-07 - Similar Articles

How is 'offer pending' feedback used?
How is 'offer pending' feedback used?HomeFeedback shows which agents have not yet provided feedback, so before accepting an offer, the seller's agent can send an email to thos
Last Modified - 2008-01-07 - Similar Articles

Update Showing Sync
We have released the new version of "Showing Sync", and you will need to update your application. Please follow these steps to complete the update process. There is
Last Modified - 2010-07-29 - Similar Articles