I'm having trouble uploading my images!
Please make sure your image is one of the following file types: .jpg or .jpeg .jpe .jif .png .gif The above formats are the most common types of
Last Modified - 2009-08-24 - Similar Articles

Why do I get the message 'too many active logins'?
If you receive the message "too many active logins" it means that multiple individuals are logged into your account or you may also get this message if you close y
Last Modified - 2008-04-23 - Similar Articles

My seller/builder has more than one property to sell! What can I do?
Our system was designed to be oriented towards residential sales with one seller one home. We do realize that this is cumbersome to builders or sellers with multiple listin
Last Modified - 2008-04-23 - Similar Articles

Why are my images fuzzy or distorted?
If you transferred over from the 1.0 site, the automatically re-sized image from 1.0 transferred over. Because it was smaller on 1.0 than the window for viewing pictures in 2.
Last Modified - 2008-01-07 - Similar Articles

Why am I not receiving emails from homefeedback.com/agents?
Our first suggestion is to always check your Spam, Junk or Bulk mail folders. Because our emails have pictures and formatted text in them, they sometimes they get filtered b
Last Modified - 2008-01-07 - Similar Articles

Why does it say Seller username is already in use?
You will get this message if the username you are trying to choose has already been used by anyone in our entire system, not just your account. Once a username has been use
Last Modified - 2008-01-07 - Similar Articles

You have achieved the max number of listings in your current plan!
*NEW* If you signed up before March 2007 and are receving this error please email your username to support@homefeedback.com If you are receiving the error 'You have achieved t
Last Modified - 2008-04-23 - Similar Articles

Why are my sellers not receiving notification of new feedback?
Check your Seller's preferences to verify that they are set to receive emails.  Step 1 - Select the 'Edit Listing' icon when you are on the 'View Listings' page.  
Last Modified - 2008-04-23 - Similar Articles

Why can't I e-blast all of my contacts?
Unfortunately we had to remove the 'e-blast all contacts' option because agents were importing huge lists and spamming thousands of emails to people who had not even shown
Last Modified - 2008-04-23 - Similar Articles

Why are my Sellers not receiving their emails?
Our first suggestion is to always check your Spam, Junk or Bulk mail folders. Because our emails have pictures and formatted text in them, they sometimes they get filtered by
Last Modified - 2008-01-07 - Similar Articles

Why is the request feedback icon red?
The feedback request icon will be red if you have not assigned the questions to the listing yet. When this is the case simply click the icon to associate questions to the lis
Last Modified - 2008-04-23 - Similar Articles

I can only select the Showing Agent questions to ask!
This problem only happens to listings that have transferred over from our 1.0 system. In the 1.0 system you were only allowed to send one set of questions, so when the feed
Last Modified - 2008-01-07 - Similar Articles

I am clicking on an icon and nothing is happening!
I am clicking on the icon and nothing is happening!If you are on the View Listings page and you are clicking on an icon (example: Request Feedback or Edit Listing) and nothing
Last Modified - 2008-04-23 - Similar Articles

Why does the agent keep getting emails if they've already responded?
There are two possible reasons why the Showing Agent may continue to receive feedback requests if they have already responded. Reason A) If they clicked 'Reply' and responded
Last Modified - 2008-01-07 - Similar Articles

I am trying to schedule a showing but my listing is not there!
The reason you cannot schedule a showing may be due to you not assigning the question templates to the listing. To check, click Home on the top navigation menu when in your ac
Last Modified - 2008-01-07 - Similar Articles

"Empty Sync" or "Unknown Error"
If you see the following messages; "Empty Sync" or "Unknown Error" when you are running the "Showing Sync" program, there is most likely an issue
Last Modified - 2010-04-22 - Similar Articles