I'm having trouble uploading my images!

Please make sure your image is one of the following file types:

  • .jpg or .jpeg
  • .jpe
  • .jif
  • .png
  • .gif
The above formats are the most common types of digital pictures. If you are using .jpg or .gif files and are still having difficulty, the most common problem is trying to upload pictures that are too big.

Check the file size! Images cannot exceed 2 MB in size. Also, you cannot upload multiple pictures with a total file size larger than 5 mb.

Most current digital cameras take pictures that can be enormous, both in file size and in dimensions. Our viewing window for the pictures on HomeFeedback is around 302x202 pixels.

The recommended solution is to just upload the pictures one or two at a time. Images larger than 2MB will need to be resized prior to uploading. If you do not have a program to do this on your computer, or do not know how, there is a very simple online tool that can be found at http://www.shrinkpictures.com. The default settings for resizing pictures there is perfect for use with the system.

Follow the steps on that site, save the smaller image to your computer, and upload that smaller version. It should work just fine.

Link:
support.homefeedback.com/index.php?action=kb&print=68


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